Conversations that execute.
Data that decides.
Konnet is the platform for AI-powered transactional messaging and data orchestration: Konnet Flow converses and executes with your customers on WhatsApp, Instagram, Messenger, and web chat; Konnet Core Pricing connects your systems to AI in 5 minutes: dashboards for your team and agents via MCP. Always with a human approving.
The platform where conversations and data work together
Konnet is an AI orchestration platform for companies across Latin America: Konnet Flow automates transactional messaging on the official WhatsApp Business API and the rest of your channels, and Konnet Core connects your APIs and data sources to generate AI-powered dashboards under human approval. Companies use it to collect payments, sell, validate customers, and decide with data - without months-long projects.
Chatbots that answer but never solve: the customer still ends up with an agent, in a queue, or filling out a form.
Reports built by hand every week, copying data between systems that do not talk to each other.
AI tools without control: nobody knows what was published, what changed, or why.
Each engine solves one half of your operation
Flow talks to your customers and executes. Core understands your data and proposes. You can start with just one: each product works on its own.
The conversation stops being just chat: every message can validate documents, collect payments, generate quotes, sell from your catalog, and log tickets directly in your systems. On WhatsApp Business API, Instagram, Messenger, and web chat.
- Frictionless onboarding and document validation
- Collections and payments inside the conversation
- Catalog selling with stock and payment links
- Tickets and support tracked in your systems
Connect your systems to AI in 5 minutes - what a manual integration takes 2 weeks to 2 months to achieve. Your data speaks to your team through AI-generated dashboards, and to your agents via MCP. You approve every change and control what each agent sees.
- Unlimited sources: configuration, not code
- AI-generated dashboards built from your goal
- Alerts, scheduled queries, and exportable reports
- AI proposes, humans approve: nothing publishes on its own
Every conversation feeds your data. Every data point improves the next conversation.
Your customer writes
On WhatsApp, Instagram, Messenger, or web chat: the channel your customer already uses.
Flow executes
It validates, collects, quotes, or resolves connected to your systems, with traceability at every step.
Core analyzes
It crosses those interactions with your other sources and generates dashboards, alerts, and rankings.
You decide
You approve the next action - a campaign, a reminder, a change - and the cycle starts again.
The bank that approved loans in hours, not weeks
A bank used Konnet Flow to automate document intake and validation for its loan approvals: the conversation validates each document on the spot, requests the exact correction, and completes the file without queues, emails, or blind retries. One change that chained three results:
Documents arrive validated on the first try: the conversation reviews them, spots the error, and requests the exact correction on the spot.
With complete files, more applications reach the committee in good shape: the approval rate climbed 18 points.
Without the back-and-forth of rejected documents, a decision that used to take 12 days now goes out the same day.
AI proposes. Humans approve.
It is the red line across the entire platform: nothing gets published, no destructive change runs, and no agent is modified without a person in the loop.
Per-company isolation
Strict multi-tenant architecture: one company's data never crosses with another's.
ISO standards
Designed following ISO 27001, 27701, and 27018 guidelines: encryption, least privilege, and personal data kept out of logs.
Full audit trail
Every sensitive operation is recorded: who did what, when, and on which data.
Three languages
The platform runs in Spanish, English, and Portuguese, with each business's terminology configurable per company.
What companies ask before getting started
What is Konnet, and what do Konnet Flow and Konnet Core do?
Konnet is an AI orchestration platform for companies across Latin America. It has two engines: Konnet Flow orchestrates transactional messaging (WhatsApp Business API, Instagram, Messenger, and web chat) so every conversation can validate, collect, quote, and resolve while connected to your systems; Konnet Core is a data copilot that connects any source (API, MCP, or web portals) and generates AI-powered dashboards from a written goal. You can use them separately or together.
What is the difference between a chatbot and transactional messaging orchestration?
A chatbot talks; a transactional messaging orchestration platform also executes business processes inside the chat. With Konnet Flow, the conversation queries your ERP or CRM, validates documents, generates quotes, logs tickets, schedules payments, and confirms results, with traceability at every step and handoff to a human agent when needed. The practical difference: your customer does not just get answers - they get their problem solved without leaving the conversation.
Does Konnet work with the official WhatsApp Business API?
Yes. Konnet is a Meta Tech Provider and runs on the official WhatsApp Business API, which enables messaging at scale, approved templates, catalogs, and automations without the ban risk of unofficial integrations. The same orchestration extends to Instagram, Messenger, and web chat: you design the flow once and it runs on whichever channel your customer uses. If you already have a WhatsApp Business number, it is migrated to the official channel during implementation.
Can I collect and receive payments inside the conversation?
Yes. Konnet Flow orchestrates the full transactional collections cycle: due-date reminders, account statements, payment agreements, and secure payment links inside WhatsApp or whichever channel your customer uses, reconciled with your billing. The result is recorded in your system and triggers the next step in the flow: releasing an order, updating the overdue balance, issuing the receipt. Konnet Core complements this with per-customer delinquency traffic lights to prioritize who to contact first.
How long does it take to connect my API or data sources?
Under 5 minutes, compared with the 2 weeks to 2 months a manual integration usually takes: the Konnet Core assistant resolves the integration from your API documentation URL (OpenAPI or Postman) and builds the connector through configuration, without writing code. The connected source immediately feeds dashboards, alerts, Konnet Flow journeys, and your AI agents via MCP, with control over what each agent can see and manage.
Can the AI publish or change anything without my approval?
No. Konnet's unbreakable rule is that AI proposes and humans approve: dashboards are born as drafts, every proposal is validated against your real data catalog to prevent fabrications, and no destructive change or publication happens without a person approving it. Every sensitive operation is also kept in an audit log recording who, what, and when. AI speeds up the work; control over what your team and your customers see remains yours.
How does Konnet protect my company's data?
With strict per-company isolation (multi-tenant): your data is never mixed with another organization's. Credentials are stored encrypted, personal data is excluded from technical logs and filtered out when information is shared, and the platform is designed following ISO 27001, 27701, and 27018 guidelines. Access is governed by roles and by branch under least privilege, and sensitive operations are audited end to end.
Do I need a technical team to use Konnet?
Not to operate it: flows are designed visually, dashboards are generated by describing your goal in your own words, and the platform is available in Spanish, English, and Portuguese with your business terminology fully configurable. For advanced integrations, your team has a documented REST API, webhooks, and a standard MCP server to connect Konnet with your own AI agents. Our team supports your initial implementation from the demo through onboarding.
Let's look at your operation in a demo
Tell us about a real process - a collection, a sale, a report you still build by hand - and we will show it running on Konnet.